Frequently asked questions
Answers about matchmaking, privacy, security, and pricing. Not covered here? Ask us directly.
What is digital BridgIT?
A B2B event networking platform. Organizers create events with configurable meeting rooms and time slots; visitors register via an invite link, send meeting invitations to each other, and the platform automatically schedules mutually accepted pairs into face-to-face meetings.
How does the matchmaking work?
Visitors browse attendee profiles and send invitations. When both sides accept, the pair enters the matching pool. The matchmaking engine then assigns each pair to the earliest slot and room where both are free — never double-booking anyone. Organizers can add rules to prioritize or exclude matches by industry, language, country, group, or category.
Can a visitor decline a meeting without offending anyone?
Yes. Declines are silent by design — the sender is not notified. Only accepted invitations lead to scheduled meetings.
What happens if a meeting is cancelled?
The slot is freed immediately and the pair returns to the matching pool, so the next matchmaking run can reschedule them or use the slot for another pair. Visitors can request cancellation; organizers confirm it.
Is digital BridgIT GDPR compliant?
Yes. The platform is built for EU customers under Hungarian jurisdiction with a full Art. 13/14-compliant privacy policy, per-field privacy controls for visitors, versioned policy re-acceptance, and documented incident response procedures aligned with GDPR and NIS2 timelines.
What happens to visitor data after an event?
Visitors choose at registration: keep their profile for future events, or have it deleted automatically. Temporary profiles are removed 5 days after the visitor’s last event, with an advance warning email 5 days before deletion.
Can other visitors see my email or phone number?
Only if you allow it. Email and phone visibility are individual settings on your profile and are enforced server-side. The event organizer can always see contact details of registered visitors to run the event.
How secure are the accounts?
Accounts require email verification, support optional two-factor authentication, and are protected by a strong password policy and progressive lockout against brute-force attempts. We also publish a vulnerability disclosure policy and security.txt for researchers.
Which languages are supported?
The full platform — organizer dashboard, visitor experience, and emails — is available in English and German.
How many people can I invite to a meeting?
By default each visitor can send up to 13 invitations per event. Organizers can adjust this limit per event, from 1 up to 500.
Can I run an event with colleagues?
Yes. Add co-organizers as partners (full access) or assistants (read-only). For security, collaborators must share your organization’s email domain.
What does it cost?
There is a free tier for small events. Paid plans for recurring and larger events are launching soon — during early access, the full feature set is free. See the Pricing page for details.
